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8 reasons why Suuber is great

Suuberwoman

suuberman and SUUBERmwoman

You are still looking for a Cleaner for your private householdbut you're not sure where to find a suitable and trustworthy solution? At SUUBER, we do a few things differently when it comes to finding cleaners. This benefits you and the cleaners! Read our article to find out what the advantages are when you book through SUUBER.

1. professional cleaning and supportive household activities for every budget

We realise that domestic help is a luxury for many households. Many platforms only offer fixed price models and the cleaners earn the absolute minimum wage. That doesn't have to be the case. With us, you can flexibly choose a cleaning assistant according to your price expectations and agree on an individual price with the cleaner. Hourly wage. So both parties benefit. Our offer always includes all insurances includedso that you don't have to have a guilty conscience or worry about legal issues. On our platform, we want to offer cleaners fair employment and help you get away from the black market. Help us with this!

"Even If you already have a cleaner and are overwhelmed with the formalities formalities, you can switch to our platform and leave the billing and insurance and insurance to the professionals. So you and your cleaning lady/cleaner are on the safe side. SUUBER cleans and SUUBER and provides."

2. easily find cleaners in your region

Our platform is constantly growing and more cleaners are needed. So you will find a large selection of professional Cleaning help in your region. Short commutes and flexible working hours allow you to find the right domestic help in no time at all. If it doesn't work out, you don't have to continue the contract and can look for alternatives.

3. complete handling of all administrative formalities (incl. registration, insurance, employment contract)

Save yourself all the hassle and leave it to us. We have over 10 years of experience in the insurance industry and can offer you very favourable conditions for insurance so that you don't pay more and you and your cleaning lady are still SUUBER insured. The insurance for your cleaning lady/cleaner includes AHV/IV, EO, ALV, KV, UV plus your household is also insured. With the fiduciary power of attorney, we take care of all correspondence and administration concerning the cleaner for you. You simply book the appointment, sign the fiduciary mandate, which authorises us to handle the formalities and salary payments on your behalf, and enjoy the good feeling of having a cleaning agent. clean flat.

4. transparent information about cleaning staff

Thanks to our detailed profile, you will know in advance who the person is and how much experience they already have. The decision is therefore entirely up to you and you have full control over who comes to your home. We require all cleaners to have a valid criminal record and a work permit if necessary. Thanks to our household contents insurance, you are fully covered in the event that something does happen. This is how we create trust!

Receive and benefit from a CHF 49 voucher

5. no hidden costs

The Registration on our platform is free of charge for all participants, so you can take your time to look around. As soon as you have found someone suitable and you have agreed on a price (which you and the cleaner help to determine), a contract is signed. Payment is only due at this point. A one-off fee of CHF 39.00 covers the costs of registering and taking out insurance for the cleaner. After that, you only pay the agreed hourly rate. You receive a detailed payslip and full transparency about our cost structure and the actual net wage for the cleaner. A good feeling that everything is SUUBER or ?an extract from the criminal record and a work permit, if necessary. Thanks to the household contents insurance, you are fully covered in case something does happen. This is how we create trust!

6. simple registration process

In just a few minutes you will have your Profile and job description createdthat explains what you are looking for and what your salary expectations are. This way, employees have a clear picture of what you expect and can apply for your job offer accordingly. Quickly download the fiduciary mandate as a PDF, sign it and upload it to your profile. You have now completed all the necessary steps to book your first SUUBERhero. Quick and easy.

7. fast customer service and satisfaction guarantee

Your satisfaction is important to us. If you have any questions or need help, you can contact us on all platforms (Facebook, Instagram) and contact us directly by e-mail or telephone. We are here for you! Even if you are not satisfied with the service provided by your cleaner, we will be happy to help you find a solution. There is a SUUBER solution for everything.

8. transparent and fair prices

In the Comparison with other cleaning agencies and brokerage platforms SUUBER performs better in terms of net wages for cleaning staff. Thanks to favourable insurance contracts, we can pass these price advantages on to you. You do not have to compromise on quality or safety for the cleaning staff. Thanks to our efficient and small team, we only charge a small margin and thus enable the SUUBERheros to earn a higher net wage. Because we believe that 1/3 of the hourly wage should go to the real heroes. You pay the same or less (depending on your budget) and receive exactly the same benefits, without a guilty conscience. Win-win for everyone!

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Contact us

PersonalApp AG

kontakt@suuber.ch

CH-8050 Zurich,
Hagenholzstrasse 81a

Monday - Friday,
8:30 -12:00
13:00 - 17:30

+41 (0)44 558 88 88

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© Copyright 2025 SUUBER. All rights reserved
Privacy Policy | Terms and conditions

General terms and conditions of business

AGB suuber.ch

1. Definitions

The following terms are used in these terms and conditions: Contractual partner: Any natural person who has concluded a mandate agreement or a suuber.ch platform agreement with PersonalApp AG. User: Any natural person who uses the suuber.ch platform of PersonalApp AG. Employer: Any natural person who has concluded a mandate agreement with PersonalApp AG. Employee: Any natural person who has concluded a suuber.ch platform contract with PersonalApp AG. Website/platform: "suuber.ch platform" or "suuber.ch"

2. Scope

These General Terms and Conditions apply to all contractual relationships that PersonalApp AG, based in Zurich, binds to its contractual partners and to any use of the suuber.ch Internet platform.

3. Contractual reservations

The services provided by PersonalApp AG are only those that are expressly provided for in the contracts agreed and signed by PersonalApp AG.

4. Obligation to process via PersonalApp AG

If an employment relationship between employee and employer is established via the suuber.ch platform, the employment must be carried out via PersonalApp AG. It is prohibited to settle the mediated employment outside the suuber.ch platform. In the event of an offence, compensation of CHF 500 will be payable by the employer.

5. Beginning and end of the contractual relationships

The contracts that PersonalApp AG concludes with its contractual partners determine their duration. The termination must be communicated to the other party in writing. The corresponding legal effects only take effect at the time of receipt. The contractual partners are made aware that the end of the contractual relationship entails the end of the insurance cover. Employers must therefore take the necessary steps to insure their employees against accidents and to provide them with all other insurance coverage that is incumbent on the employer, especially in the area of ​​occupational pensions.

6. Access to the Internet offering

PersonalApp AG manages its internet platform freely and reserves the right to reject potential contractual partners without giving reasons. Certain services on the platform only become accessible once the contract is concluded or registration is made. The website is generally accessible daily and 24 hours a day. However, PersonalApp AG assumes no liability for temporary interruptions or the blocking of accounts whose use appears to be inappropriate, illegal or immoral. In the event of a violation of the General Terms and Conditions, PersonalApp AG can block the user’s access to the information and services offered on the website at any time without prior notice. In the event of damage resulting from the customer’s violation of these terms and conditions, PersonalApp AG reserves the right to assert claims for damages, plus a cease and desist from improper use.

7. Relationship between employer and working cleaner

The customer who registers as an employer at suuber.ch is responsible for selecting the desired cleaner. Agreements on the content of the employment contract (salary, time, location, etc.) are made exclusively between the employee and the employer. The employee is provided with an app with a geotracking function from PersonalApp AG, which can be used to carry out and check time accounting. The main purpose of the app with geotracking is to monitor performance (compliance with the working hours agreed with the employer).

8. Contractual obligations towards PersonalApp AG

The contract concluded between PersonalApp AG and its contractual partners determines the respective obligations of the parties. The mandate agreement authorises PersonalApp AG to represent the contractual partner vis-à-vis affected third parties. As part of the conclusion of the contract, the employer may additionally authorise PersonalApp AG by means of a power of attorney to carry out actions provided for in the contract. The employer and the employee undertake to settle the entire employment relationship via the suuber.ch platform. Any settlement outside the suuber.ch platform, for example by submitting settlement documents to the compensation office, is not permitted. The contractual partners undertake to provide only correct data on the PersonalApp AG website, both personally and with regard to the employment relationship (e.g. hours worked). Any changes to the employment relationship or personal details must be communicated to PersonalApp AG within 14 days. In the event of a breach of the above-mentioned obligations, PersonalApp AG reserves the right to charge the guilty party separately for the extra work caused at CHF -120 (excl. VAT) per hour or to claim compensation.

9. Financial Obligations

After conclusion of the contract, PersonalApp AG creates a personal account for the contractual partner into which the contractual partner makes advance payments in order to enable PersonalApp AG to carry out its services. The amount to be paid by the contractual partner can be accessed in the private customer area of ​​the PersonalApp AG website. The employing contractual partner is responsible for making the payments due on time. Reminder costs from third parties in the event of a delay are borne by the employer contractual partner. The employer must report complaints within three working days – otherwise the order is automatically recognized as completed. Payments to the employees are made monthly, after the work has been confirmed. If an employee remains absent from work without excuse, the right to remuneration expires and this will in turn be credited to the client’s account.

10. Compensation/Commission

PersonalApp AG transparently reports the costs for insurance and administration. This is used to finance ongoing operations.

11. Satisfaction Guarantee

If an order is not completed to the client’s satisfaction, the employee is obliged to make improvements accordingly. However, the client must set realistic timelines and set the priorities accordingly.

12. Warranties and Disclaimers

PersonalApp AG provides all contractually agreed services on the basis of the actual hours worked, as communicated by the contractual partner via the suuber.ch platform. PersonalApp AG is not obliged to carry out the billing in accordance with the contract if the employee's activity has not been registered on the customer portal of the PersonalApp AG website or if the customer account has an insufficient credit balance. PersonalApp AG will inform the contractual partner of such a deficiency no later than the scheduled date of salary payment. PersonalApp AG disclaims any liability for social security or other contributions due to incomplete or missing information provided by the contractual partner or insufficient advance payments in favour of PersonalApp AG. PersonalApp AG is not liable for a possible underfunding of the compensation fund due to the subsequent collection of contributions. As the employer, the contractual partner is solely responsible for the proper execution of the employment relationship. PersonalApp AG rejects any liability arising from labour law disputes between the contractual partner and his employee.

13. Computer security and cookies

PersonalApp AG is committed to protecting all personal data and ensuring that the computer systems, programs or other software under its control comply with the current state of security technology. Users must maintain the security of any computer systems, programs or other software under their control. PersonalApp AG particularly uses secured networks that are protected by industry standard firewalls and a password. PersonalApp AG has security measures in place to prevent the loss, misuse and alteration of user data. The PersonalApp AG internet platform uses so-called cookies. PersonalApp AG draws the contractual partners‘ attention to the fact that rejecting cookies may result in certain services and functions of the Internet platform not being able to be fully used.

14. Data Protection

PersonalApp AG undertakes not to pass on any personal data exchanged on the platform to third parties, unless there is a legal obligation to do so. PersonalApp AG guarantees that the processing of personal data is carried out in accordance with the applicable data protection regulations and undertakes to transmit the data provided by the contractual partner regarding his person or his employee (name, address, date of birth, AHV number, marital status, type of residence permit, etc.) exclusively to the social insurance companies or other insurance companies in accordance with the agreed benefits, as well as to the cantonal tax administration. By signing the contract with PersonalApp AG and by using the platform, the contractual partners declare their consent to the processing of their personal data for the aforementioned purposes. PersonalApp AG draws the attention of every user to the fact that he is responsible for the protection of the data he accesses via the website and that he must comply with Swiss data protection regulations, regardless of the country in which he is located. For further information on data collection and processing, please refer to the Privacy Policy, which can also be found on the website suuber.ch.

15. Severability clause

The possible invalidity of one or more of the above-mentioned provisions has no effect on the validity of these general terms and conditions or the contracts signed between PersonalApp AG and its contractual partners.

16. Place of jurisdiction and applicable law

All contractual relationships between PersonalApp AG and its contractual partners are subject to substantive Swiss law, regardless of their place of residence. The exclusive place of jurisdiction is Zurich. Status: 30.10.2019.

In case of doubt, the German version applies.