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8 reasons why Suuber is great

Are you still looking for a cleaner for your private household, but are undecided where to find a suitable and trustworthy solution? At Suuber, we do a few things differently when it comes to finding cleaners. This benefits you and the cleaners! Read our article to find out what the benefits are when you [...]

Cleaner wanted? Find easily your cheap cleaner.

More and more people are toying with the idea of making their lives easier with the help of a cleaning lady. If you are also planning to hire a domestic help, read here why you are absolutely right with this decision and how you can best find a cheap cleaning lady. Cleaning lady wanted - Make your life easier A cleaning lady offers [...]

Find your cleaner with this small steps.

Hello and welcome to Suuber - the marketplace for private cleaners! Here you have the possibility to find a cleaning lady for your household and to insure her correctly. We take care of the administration for you, so that you can simply and easily enjoy only your clean apartment. You save yourself the paperwork and can [...]

Suuber.ch - How it works

There are many cleaners in the cleaning industry who are not paid fairly. On the one hand, they get a very unfair hourly wage. On the other hand, all the deductions such as VAT and insurance fees, and also the profit for the cleaning companies, mean that there is even less left for the employees. Suuber set itself the goal to give cleaners a suuber and [...]

Terms and conditions

Terms and conditions suuber.ch

1. Definitions

The following terms are used in these terms and conditions: Contractual partner: any natural person who has concluded a mandate agreement or a suuber.ch platform agreement with PersonalApp AG. User: Any natural person who uses the suuber.ch platform of PersonalApp AG. Employer: Any natural person who has concluded a mandate agreement with PersonalApp AG. Employee: Any natural person who has concluded a suuber.ch platform contract with PersonalApp AG. Website/platform: "suuber.ch platform" or "suuber.ch".

2. Scope of Application

These General Terms and Conditions apply to all contractual relationships that PersonalApp AG, with its registered office in Zurich, enters into with its contractual partners and to any use of the suuber.ch Internet platform.

3. Contractual reservations

The services provided by PersonalApp Ltd. are only those expressly provided for in the contracts agreed upon and signed by PersonalApp Ltd.

4. Obligation to process through PersonalApp AG

If an employment relationship between employee and employer is established via the suuber.ch platform, the employment must be handled by PersonalApp AG. It is prohibited to settle the mediated employment outside the suuber.ch platform. In the event of a violation, compensation in the amount of CHF 500 will be due by the employer.

5. Beginning and end of contractual relations

The contracts that PersonalApp AG concludes with its contractual partners determine their temporal validity. The other party must be notified of the termination in writing. The corresponding legal effects shall only take effect at the time of its receipt. The attention of the contractual partners is drawn to the fact that the end of the contractual relationship entails the end of the insurance cover. Accordingly, employers must take the necessary steps to insure their employees against accidents and to provide them with all other insurance coverages incumbent upon the employer, including, in particular, occupational benefits.

6. Access to the Internet Platform

PersonalApp AG freely administers its Internet platform and reserves the right to reject potential contractual partners without giving reasons. Certain services of the platform only become accessible upon conclusion of a contract or registration. The website is generally accessible daily and 24 hours a day. However, PersonalApp AG accepts no liability for temporary interruptions or the blocking of accounts whose use appears to be improper, illegal or immoral. In the event of a breach of the General Terms and Conditions, PersonalApp AG may block the user's access to the information and services offered on the website at any time without prior notice. In case of any damage caused by the violation of these terms and conditions by the customer, PersonalApp Ltd. reserves the right to claim for damages, plus the omission of improper use.

7. Relationship between Employer and Employee Cleaner

The client who registers as an employer with suuber.ch selects the desired cleaner on his own responsibility. Agreements on the content of the employment contract (salary, time, place, etc.) are made exclusively between the employee and the employer. The employee is provided with an app with geotracking function of PersonalApp AG, with which the time accounting can be carried out and checked. The app with geotracking aims in particular to monitor performance (compliance with the working hours observed with the employer).

8. Contractual Obligations towards PersonalApp AG

The contract concluded between PersonalApp AG and its contractual partners determines the respective obligations of the parties. The mandate agreement authorizes PersonalApp AG to represent the contractual partner vis-à-vis third parties concerned. Within the framework of the conclusion of the contract, the employer may additionally authorize PersonalApp AG by means of a power of attorney to perform actions provided for in the contract. The employer and the employee undertake to settle the entire employment relationship via the suuber.ch platform. Any processing in this regard outside the suuber.ch platform, for example by submitting accounting documents to the compensation office, is not permitted. The contracting parties undertake to provide only correct data on the PersonalApp AG website, both personal data and data relating to the employment relationship (e.g. hours worked). Any change in the working relationship or personal data must be communicated to PersonalApp AG within 14 days. In case of a violation of the above mentioned obligations PersonalApp Ltd. reserves the right to charge the guilty party separately for the caused extra work at CHF.-120.-- (excl. VAT) per hour or to claim compensation.

9. Financial Obligations

After the conclusion of the contract PersonalApp Ltd. shall create a personal account for the contracting party into which the latter shall make advance payments to enable PersonalApp Ltd. to perform its services. The amount to be paid by the contracting party can be found in the private customer area of the PersonalApp AG website. The employing contracting party is responsible for meeting the due payments in due time. The employer must report complaints within three working days - otherwise the order is automatically recognized as completed. Payments in favor of the employee are made monthly, after confirmed execution of the work. If an employee is absent from work without excuse, the right to remuneration expires and the remuneration will be credited to the client's account.

10. Remuneration/Commission

PersonalApp AG transparently reports the costs for insurance and administration. This is used to finance the ongoing operation.

11. Satisfaction Guarantee

If an order is not completed to the satisfaction of the client - the employee is obliged to rectify this accordingly. However, the client must set realistic time limits and priorities accordingly.

12. Guarantees and Disclaimers

PersonalApp AG provides all contractually agreed services on the basis of the hours actually worked, as communicated by the contractual partner via the suuber.ch platform. PersonalApp Ltd. is not obligated to perform the billing according to the contract if the activity of the employee has not been registered on the customer portal of the website of PersonalApp Ltd. or if the customer account has an insufficient credit balance.PersonalApp Ltd. will inform the contracting party of such a deficiency, at the latest on the scheduled date of payment of wages. PersonalApp Ltd. disclaims any liability for social security or other contributions due to incomplete or missing information of the contractual partner or insufficient advance payments in favor of PersonalApp Ltd. PersonalApp Ltd. is not liable for a possible shortfall of the compensation fund due to the subsequent collection of contributions. As the employer, the contractual partner is solely responsible for the proper execution of the employment relationship. PersonalApp AG disclaims any liability arising from labor law disputes between the contractual partner and his employee.

13. Computer Security and Cookies

PersonalApp AG undertakes to protect all personal data and to ensure that the computer systems, programs or other software within its control comply with the current state of security technology. Users must ensure the security of all computer systems, programs or other software within their sphere of influence. In particular, PersonalApp AG uses secured networks, which are protected by firewalls and a password according to the industry standards. PersonalApp Ltd. has security measures in place against the loss, misuse and alteration of user data. The internet platform of PersonalApp AG uses so-called cookies. PersonalApp Ltd. draws the attention of the contracting parties to the fact that the rejection of cookies may result in the fact that certain services and functions of the internet platform cannot be fully used.

14. Data Protection

PersonalApp AG undertakes not to disclose any personal data exchanged on the platform to third parties, unless there is a legal obligation to do so. PersonalApp Ltd. guarantees that the processing of personal data is in accordance with the applicable data protection regulations and undertakes to transmit the data provided by the contracting party regarding his person or his employee (name, address, date of birth, AHV number, civil status, type of residence permit, etc.) exclusively to the social insurances or other insurances in accordance with the agreed benefits, as well as to the cantonal tax administration. By signing the contract with PersonalApp AG and by using the platform, the contractual partners agree to the processing of their personal data for the aforementioned purposes. PersonalApp AG draws the attention of each user to the fact that he is responsible for the protection of the data he accesses via the website and that he must comply with Swiss data protection regulations, regardless of the country in which he is located. For further information on data collection and processing, please refer to the Privacy Policy, which can also be found on the suuber.ch website.

15. Severability Clause

The possible invalidity of one or more of the above provisions shall in no way affect the validity of these General Terms and Conditions or of the contracts signed between PersonalApp AG and its contractual partners.

16. Jurisdiction and Applicable Law

All contractual relations between PersonalApp AG and its contracting parties are subject to Swiss substantive law, regardless of their place of residence. The exclusive place of jurisdiction is Zurich. Status: 30.10.2019.

In case of doubt, the German version shall apply.

Tag: cleaner wanted

8 reasons why Suuber is great

Cleaner wanted? Find easily your cheap cleaner.

Find your cleaner with this small steps.

Suuber.ch - How it works

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