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Tag: cleaning lady

Cleaning - in the past and today

Cleaning - in the past and today

There are very few people who enjoy cleaning the house. However, it is part of everyday life and is essential for having a clean and hygienic home. In this guide, we look at the differences between cleaning in the past and today, explain the impact of digitalisation on the cleaning process and present the latest inventions [...].

A clean house despite pets: How to succeed?

Pets

Keeping a clean house despite having pets can be a challenge. Fur, claws and faeces are just some of the things you have to deal with. In this guide, you'll learn how to optimise your daily cleaning routine, properly care for furniture and floors, get rid of odours and keep your pet hygienic. With the tips and [...]

Cleaning and caring for carpets - here's how

Carpet cleaning

Cleaning and caring for carpets is an important part of household management. Regular vacuuming, stain removal and the use of cleaning solutions help to keep carpets clean and in perfect condition for longer. In this guide, you will learn how to clean and care for your carpet properly so that it will still look good even after many years [...].

Cleaning staff as a profession: Is the profession officially recognised?

Cleaner as a profession

Are you interested in becoming a cleaner but don't know how to get started? You may have heard that being a cleaner is not an officially recognised profession. Don't worry, because there are still opportunities to work successfully in this field. In our guide, we will explain the duties, responsibilities, qualifications and career opportunities of a cleaner, as well as [...]

Hourly wage cleaning lady Switzerland 2023

Pricing

Are you planning to get help from a cleaning lady? Then you're probably also wondering what the hourly rate for a cleaning lady is. It's always a good idea to find out about the hourly rate for cleaning ladies in Switzerland in advance so that you can make potential applicants a fair offer right from the start. After all, this also increases your chances of success. Learn more [...]

Digitalisation of the cleaning industry

Digitalisation of the cleaning industry

Digitalisation is unstoppable and is also affecting many traditional professions. Most jobs are found via the internet and planning is often only done via PC, smartphone or tablet. Development of digitalisation in the cleaning industry Digitalisation is changing entire industries. But what does this actually mean in detail? [...]

What makes a good employer (in the private household)?

good employer

Finding a reliable cleaning lady can be a stressful task. Fortunately, Suuber makes it easy to narrow down the shortlist. As an employer, you can quickly decide on a suitable cleaner and enjoy a sparkling clean home. But what is actually expected of you? What does it mean to be a good employer [...]

What makes a good cleaning lady?

Good cleaning lady

Finding a reliable cleaning lady is particularly important for many private individuals. The focus here is not only on skill, but also on punctuality, politeness and knowledge. Essentially, every good cleaning lady should be familiar with cleaning products and communicate openly. Reliability is also an important building block for long-term productive cooperation with various [...]

Switzerland and cleanliness: an inseparable connection!

Switzerland and cleanliness

People from all over the world often describe Switzerland as clean and pure. But is it really cleaner in Switzerland than in other European countries? And how is it that the Swiss seem to love cleanliness? We would like to answer these and many other questions about Switzerland's clean image in this article [...].

Christmas 2022: A checklist for a relaxed celebration

Check list

Christmas is a challenge for many people every year. Even though the date falls on 25 and 26 December, as it does every year, it is always surprising how much preparation is needed. The earlier you start, the better you can celebrate together on 24 December, Christmas Eve. As the 24th [...]

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Contact us

PersonalApp AG

kontakt@suuber.ch

CH-8050 Zurich,
Hagenholzstrasse 81a

Monday - Friday,
8:30 -12:00
13:00 - 17:30

+41 (0)44 558 88 88

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Privacy Policy | Terms and conditions

General terms and conditions of business

AGB suuber.ch

1. Definitions

The following terms are used in these terms and conditions: Contractual partner: Any natural person who has concluded a mandate agreement or a suuber.ch platform agreement with PersonalApp AG. User: Any natural person who uses the suuber.ch platform of PersonalApp AG. Employer: Any natural person who has concluded a mandate agreement with PersonalApp AG. Employee: Any natural person who has concluded a suuber.ch platform contract with PersonalApp AG. Website/platform: "suuber.ch platform" or "suuber.ch"

2. Scope

These General Terms and Conditions apply to all contractual relationships that PersonalApp AG, based in Zurich, binds to its contractual partners and to any use of the suuber.ch Internet platform.

3. Contractual reservations

The services provided by PersonalApp AG are only those that are expressly provided for in the contracts agreed and signed by PersonalApp AG.

4. Obligation to process via PersonalApp AG

If an employment relationship between employee and employer is established via the suuber.ch platform, the employment must be carried out via PersonalApp AG. It is prohibited to settle the mediated employment outside the suuber.ch platform. In the event of an offence, compensation of CHF 500 will be payable by the employer.

5. Beginning and end of the contractual relationships

The contracts that PersonalApp AG concludes with its contractual partners determine their duration. The termination must be communicated to the other party in writing. The corresponding legal effects only take effect at the time of receipt. The contractual partners are made aware that the end of the contractual relationship entails the end of the insurance cover. Employers must therefore take the necessary steps to insure their employees against accidents and to provide them with all other insurance coverage that is incumbent on the employer, especially in the area of ​​occupational pensions.

6. Access to the Internet offering

PersonalApp AG manages its internet platform freely and reserves the right to reject potential contractual partners without giving reasons. Certain services on the platform only become accessible once the contract is concluded or registration is made. The website is generally accessible daily and 24 hours a day. However, PersonalApp AG assumes no liability for temporary interruptions or the blocking of accounts whose use appears to be inappropriate, illegal or immoral. In the event of a violation of the General Terms and Conditions, PersonalApp AG can block the user’s access to the information and services offered on the website at any time without prior notice. In the event of damage resulting from the customer’s violation of these terms and conditions, PersonalApp AG reserves the right to assert claims for damages, plus a cease and desist from improper use.

7. Relationship between employer and working cleaner

The customer who registers as an employer at suuber.ch is responsible for selecting the desired cleaner. Agreements on the content of the employment contract (salary, time, location, etc.) are made exclusively between the employee and the employer. The employee is provided with an app with a geotracking function from PersonalApp AG, which can be used to carry out and check time accounting. The main purpose of the app with geotracking is to monitor performance (compliance with the working hours agreed with the employer).

8. Contractual obligations towards PersonalApp AG

The contract concluded between PersonalApp AG and its contractual partners determines the respective obligations of the parties. The mandate agreement authorises PersonalApp AG to represent the contractual partner vis-à-vis affected third parties. As part of the conclusion of the contract, the employer may additionally authorise PersonalApp AG by means of a power of attorney to carry out actions provided for in the contract. The employer and the employee undertake to settle the entire employment relationship via the suuber.ch platform. Any settlement outside the suuber.ch platform, for example by submitting settlement documents to the compensation office, is not permitted. The contractual partners undertake to provide only correct data on the PersonalApp AG website, both personally and with regard to the employment relationship (e.g. hours worked). Any changes to the employment relationship or personal details must be communicated to PersonalApp AG within 14 days. In the event of a breach of the above-mentioned obligations, PersonalApp AG reserves the right to charge the guilty party separately for the extra work caused at CHF -120 (excl. VAT) per hour or to claim compensation.

9. Financial Obligations

After conclusion of the contract, PersonalApp AG creates a personal account for the contractual partner into which the contractual partner makes advance payments in order to enable PersonalApp AG to carry out its services. The amount to be paid by the contractual partner can be accessed in the private customer area of ​​the PersonalApp AG website. The employing contractual partner is responsible for making the payments due on time. Reminder costs from third parties in the event of a delay are borne by the employer contractual partner. The employer must report complaints within three working days – otherwise the order is automatically recognized as completed. Payments to the employees are made monthly, after the work has been confirmed. If an employee remains absent from work without excuse, the right to remuneration expires and this will in turn be credited to the client’s account.

10. Compensation/Commission

PersonalApp AG transparently reports the costs for insurance and administration. This is used to finance ongoing operations.

11. Satisfaction Guarantee

If an order is not completed to the client’s satisfaction, the employee is obliged to make improvements accordingly. However, the client must set realistic timelines and set the priorities accordingly.

12. Warranties and Disclaimers

PersonalApp AG provides all contractually agreed services on the basis of the actual hours worked, as communicated by the contractual partner via the suuber.ch platform. PersonalApp AG is not obliged to carry out the billing in accordance with the contract if the employee's activity has not been registered on the customer portal of the PersonalApp AG website or if the customer account has an insufficient credit balance. PersonalApp AG will inform the contractual partner of such a deficiency no later than the scheduled date of salary payment. PersonalApp AG disclaims any liability for social security or other contributions due to incomplete or missing information provided by the contractual partner or insufficient advance payments in favour of PersonalApp AG. PersonalApp AG is not liable for a possible underfunding of the compensation fund due to the subsequent collection of contributions. As the employer, the contractual partner is solely responsible for the proper execution of the employment relationship. PersonalApp AG rejects any liability arising from labour law disputes between the contractual partner and his employee.

13. Computer security and cookies

PersonalApp AG is committed to protecting all personal data and ensuring that the computer systems, programs or other software under its control comply with the current state of security technology. Users must maintain the security of any computer systems, programs or other software under their control. PersonalApp AG particularly uses secured networks that are protected by industry standard firewalls and a password. PersonalApp AG has security measures in place to prevent the loss, misuse and alteration of user data. The PersonalApp AG internet platform uses so-called cookies. PersonalApp AG draws the contractual partners‘ attention to the fact that rejecting cookies may result in certain services and functions of the Internet platform not being able to be fully used.

14. Data Protection

PersonalApp AG undertakes not to pass on any personal data exchanged on the platform to third parties, unless there is a legal obligation to do so. PersonalApp AG guarantees that the processing of personal data is carried out in accordance with the applicable data protection regulations and undertakes to transmit the data provided by the contractual partner regarding his person or his employee (name, address, date of birth, AHV number, marital status, type of residence permit, etc.) exclusively to the social insurance companies or other insurance companies in accordance with the agreed benefits, as well as to the cantonal tax administration. By signing the contract with PersonalApp AG and by using the platform, the contractual partners declare their consent to the processing of their personal data for the aforementioned purposes. PersonalApp AG draws the attention of every user to the fact that he is responsible for the protection of the data he accesses via the website and that he must comply with Swiss data protection regulations, regardless of the country in which he is located. For further information on data collection and processing, please refer to the Privacy Policy, which can also be found on the website suuber.ch.

15. Severability clause

The possible invalidity of one or more of the above-mentioned provisions has no effect on the validity of these general terms and conditions or the contracts signed between PersonalApp AG and its contractual partners.

16. Place of jurisdiction and applicable law

All contractual relationships between PersonalApp AG and its contractual partners are subject to substantive Swiss law, regardless of their place of residence. The exclusive place of jurisdiction is Zurich. Status: 30.10.2019.

In case of doubt, the German version applies.