Privacy Policy
Privacy policy suuber.ch dated 25.05.2018
This privacy policy is governed by and shall be construed in accordance with the laws of Switzerland. Its provisions take into account the new regulations under the EU General Data Protection Regulation of 2018 (GDPR 2016/679).
This privacy policy is intended to explain how your personal data is protected. It also aims to provide transparency and show how your data is collected, gathered, and shared. It should help you understand the following:
- What data we collect about you
- How we use the collected data
- To whom and how we share the collected data
- How the collected data is stored and secured
- How to access and manage your data
- Detailed information on social media and analytics tools
Note regarding the responsible body
The responsible body for data processing on this website is:
PersonalApp AG
Hagenholzstrasse 83b
8050 Zurich
Telephone: 044 558 88 88
Email: kontakt@suber.ch
General
Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal notification by email to us is sufficient. The legality of data processing carried out before the revocation remains unaffected by the revocation.
Right to data portability
You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
Please note that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
What data we collect about you
1.1 Information you provide to us
User account and personal profile: We collect personal data about you when you register with us, create or change your personal profile, or provide this data to us in any other way. For example, in your personal profile you enter your contact information and details about your knowledge and skills.
Information on the number of hours worked/received, the hourly rate of those hours, open and paid invoices, signed and pending contracts.
Contact form: If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided, will be stored by us for processing the inquiry and in case of follow-up questions. We will not share this data without your consent.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.
1.2 Server log files: The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:
Browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, IP address
This data will not be merged with other data sources.
1.3 Cookies
These websites sometimes use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called „session cookies.“ They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to accept cookies in certain cases or to generally reject them, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for carrying out electronic communication or for providing certain functions you have requested are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. Any other cookies (e.g., cookies for analyzing your browsing behavior) are addressed separately in this privacy policy.
The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
How we use the collected data
Cleaning staff / employees
In addition to your profile picture, we collect the following data:
First name, last name, date of birth, social security card, address, postal code, city, email address, telephone/mobile number, education, experience and skills, available time, criminal record check, employer reviews, geodata during tracking, information that the terms and conditions have been accepted
To provide our services: We use information about you so that you can create a profile on our platform and enter into a contract with an employer. Not all of the data listed here is publicly visible; only the data displayed on your profile is. Other data, such as your criminal record check and social security card, is used to verify the identity of the employed cleaner and thus prevent misuse. For example, this prevents a cleaner from re-registering and creating a new profile after a negative review. Geodata collected in connection with an employment relationship is used exclusively for verifying the agreed-upon service (by checking the cleaner’s presence at the agreed-upon location during the agreed-upon time) between employer and employee.
Employers / Cleaners
In addition to your profile picture, we collect the following data:
First name, last name, date of birth, social security number, address, postal code, city, email address, telephone/mobile number, desired time/location, payment method, confirmation that the terms and conditions have been accepted
This data is needed for profiling and for contractual processing.
To whom and how we share the collected data
PersonalApp AG undertakes not to disclose any personal data exchanged on the platform to third parties, unless there is a legal obligation to do so.
PersonalApp AG processes personal data in accordance with Swiss data protection regulations and undertakes to transmit the data provided by the contractual partner regarding themselves or their employees (name, address, date of birth, social security number, marital status, type of residence permit, etc.) exclusively to social security institutions or other insurance companies in accordance with the agreed benefits, as well as to the cantonal tax authorities. By signing the contract with PersonalApp AG and by using the platform, the contractual partners agree to the processing of their personal data for the aforementioned purposes.
How we store and secure the collected data
We implement safeguards to protect your information; however, no security system is impenetrable, and due to the inherent nature of the internet, we cannot guarantee that data is absolutely secure from unauthorized access during its transmission across the internet or while stored on our systems or otherwise in our custody.
SSL or TLS encryption
All your data is transferred to the server using SSL encryption. Your data will remain on the server without your explicit request, allowing you to log in again later without having to register.
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from „http://“ to „https://“ and by the lock symbol in your browser’s address bar.
When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Should you wish to delete your data, please contact us at +41 44 558 88 88 or at kontakt@suber.ch. We will then delete it from our servers within 7 business days. It is possible that the data may remain in a backup or archive file.
How to access and manage your data
Employer
In your login area
Cleaning staff (employee):
In your login area
Access and update
Registered employers and employees can view, update or delete the data on their account on the suuber.ch platform by logging into their account and checking their account settings and profile.
Further information on social media and analytics tools
Social media
Facebook plugins (Like & Share button)
Our website uses plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the „Like“ button on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/ . When you visit our website, the plugin establishes a direct connection between your browser and the Facebook server. This allows Facebook to receive information that you have visited our site with your IP address. If you click the Facebook „Like“ button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our website with your user account. Please note that as the website provider, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook’s privacy policy at: https://de-de.facebook.com/policy.php. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
Twitter Plugin
Our website integrates features of the Twitter service. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the „Retweet“ function, the websites you visit are linked to your Twitter account and shared with other users. Data is also transmitted to Twitter in this process. Please note that as the provider of this website, we have no knowledge of the content of the transmitted data or its use by Twitter. Further information can be found in Twitter’s privacy policy at: https://twitter.com/privacy .
You can adjust your privacy settings on Twitter in your account settings at https://twitter.com/account/settings .
Instagram Plugin
Our website uses social plugins (“plugins”) from Instagram, operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are identified by an Instagram logo, for example, in the form of an “Instagram camera.” An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The plugin’s content is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there.
If you are logged into Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the „Instagram“ button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts.
For information on the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your related rights and privacy settings, please refer to Instagram’s privacy policy: https://help.instagram.com/155833707900388/ If you do not want Instagram to directly associate the data collected through our website with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent Instagram plugins from loading by using browser add-ons, such as the script blocker „NoScript“ (http://noscript.net/) .
Google Analytics
Google test
This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to analyze website usage. The service uses cookies – text files that are stored on your device. The information generated by the cookie is generally transmitted to and stored on a Google server in the United States.
IP anonymization is activated on this website. The IP address of users is shortened within the member states of the EU and the European Economic Area. This shortening removes the personal reference from your IP address. Under the data processing agreement that the website operators have concluded with Google Inc., Google uses the collected information to compile reports on website usage and activity and to provide other services related to internet usage.
You have the option to prevent cookies from being stored on your device by adjusting your browser settings accordingly. However, if your browser does not allow cookies, we cannot guarantee that you will be able to access all the functions of this website without restrictions.
Furthermore, you can prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. by using a browser plugin. The following link will take you to the relevant plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Here you can find further information on data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de
Data processing by Zoho
Personal data that you have provided to us through a contact request, a newsletter registration or direct business relationships is processed and maintained by us using a customer relationship management system (CRM system).
The Zoho One Suite currently in use, which includes the CRM system, is operated and offered by Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA. The newsletter tool, Zoho Campaigns, and the helpdesk system, Zoho Desk, are also used.
The data transmitted to Zoho CRM is used solely for the purpose of contacting you as requested and providing you with the information you have requested. The helpdesk system retrieves the necessary contact information from the CRM to assign your support requests to the correct POS system. The newsletter tool, Zoho Campaigns, is primarily used to send information about system updates and changes. The data is used only for this purpose. You must explicitly opt in to the regular newsletter. After initial contact, we offer our visitors the option to choose how much or how little personal information they wish to share with us. This data will not be shared with or sold to any third parties. We use this information to suggest optimal setups and to expedite the setup process.
The Zoho One Suite is cloud-based. For some time now, Zoho.eu has also offered servers in Europe (the Netherlands and Ireland) to comply with EU data protection regulations.
Further information can be found on the Zoho website: https://www.zoho.eu/de/gdpr.html
Information, blocking, deletion
Under applicable law, you have the right to request information, free of charge, about your stored personal data, its origin and recipients, and the purpose of data processing. You also have the right to rectification, blocking, or erasure of this data. For this purpose, and for any further questions regarding personal data, you can contact us at any time at the address provided in the legal notice.
This privacy policy and all contractual obligations are subject to Swiss law.
The place of jurisdiction is Zurich.
Zurich, as of May 28, 2018
In case of doubt, the German version prevails.