Ahv / IV / EO / ALV - Billing social insurance issues
Finding the cleaning lady, finding a cleaner
Accident insurance
All this for the unrivaled low price of CHF 26.50 per hour - this
is cheaper than the effort to operate yourself.
Ktg Insurance
Creating salary statement salary report
Household Insurance
Ahv / IV / EO / ALV - Billing social insurance issues
Finding the cleaning lady, finding a cleaner
Ktg Insurance
Household Insurance
Creating salary statement salary report
Accident insurance
All this for the unrivaled low price of CHF 26.50 per hour - this is cheaper than the effort to operate yourself.
With suuber you will not only find the right cleaning lady or the right cleaning man in no time - they and your household are also fully insured at the same time! And this at a much more favorable rate than is possible with direct conclusion of all insurances. In addition, the working conditions of our cleaners are much better, because you can determine the wage yourself. So you get the best cleaners in your region - perfectly insured and at the best price!
Creating your profile with you contact data.
Describe what needs to be done and choose the services.
Depending on the timing and price, choose your cleaner.
You’re legally hired and insured cleaner with a clear conscience you can enjoy the cleaning of your apartment
You pay for the social securities in a blink of an eye
With the signed mandate suuber takes care about all insurances and legal issues
Your apartment is clean and your cleaning lady hired with a clear conscience - it could not be easier.
With suuber you will not only find the right cleaning lady or the right cleaning man in no time - they and your household are also fully insured at the same time! And this at a much more favorable rate than is possible with direct conclusion of all insurances. In addition, the working conditions of our cleaners are much better, because you can determine the wage yourself. So you get the best cleaners in your region - perfectly insured and at the best price!
Creating your profile with you contact data.
Describe what needs to be done and choose the services.
Depending on the timing and price, choose your cleaner.
You’re legally hired and insured cleaner with a clear conscience you can enjoy the cleaning of your apartment
You pay for the social securities in a blink of an eye
With the signed mandate suuber takes care about all insurances and legal issues
Your apartment is clean and your cleaning lady hired with a clear conscience - it could not be easier.
Video ©Copyright 2023 www.suuber.ch Alle Rechte vorbehalten
Privacy policy suuber.ch as of 25.05.2018
This data protection declaration is subject to the laws of Switzerland and is to be interpreted in accordance with these. The provisions take into account the new regulations under the 2018 EU General Data Protection Regulation (GDPR 2016/679).
This privacy policy is intended to show how your personal data is protected. It is also intended to provide transparency and show how your data is collected, gathered and shared. It is intended to help you understand the following:
What data we collect about you
How we use the collected data
To whom and how we pass on the collected data
How the data we collect is stored and secured
How to access and manage your data
Detailed information about social media and analytics tools
Note on the data controller
The responsible party for data processing on this website is:
PersonalApp AG
Hagenholzstrasse 83b
8050 Zurich
Phone: 044 558 88 88
E-mail: kontakt@suber.ch
General
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
What data we collect about you
1.1 Information that you provide to us
User account and personal profile: We collect personal data about you when you register with us, create or change your personal profile, or provide this data to us in other ways. For example, in your personal profile you provide your contact information, details about your knowledge and skills.
Content about the number of hours worked / received, the hourly rate of those, open and paid invoices, contracts signed and to be signed.
Contact form: If you send us inquiries via contact form, your information from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your inquiry). Mandatory legal provisions - in particular retention periods - remain unaffected.
1.2 Server log files: The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server request, IP address.
This data is not merged with other data sources.
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1.3 Cookies
The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your surfing behavior) are stored, these are treated separately in this privacy policy.
The basis for data processing is Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
How we use the collected data
Cleaners / Employees
In addition to your profile picture, we collect the following data:
First name, last name, date of birth, AHV card, address, zip code, city of residence, email, phone number / mobile number, education, experience and skills, time available, criminal record, reviews of employers, geodata during tracking, information that the T&C have been accepted.
To provide the Services: We use information about you to enable you to create a profile on our platform and to result in a contract with an employer. In doing so, not all of the data listed here is publicly viewable, but only that which appears on your profile. The other data such as the criminal record extract and the AHV identity card are used to verify the personal data of the employing cleaner and thus prevent abuse, for example by preventing the cleaner from registering again after a negative evaluation and creating a new profile. Geodata collected in the context of an employment relationship are used exclusively for the verification of the agreed performance (by verifying the presence of the cleaner at the agreed location during agreed time) between employer and employee.
Employer / cleaner seeker
In addition to your profile picture, we collect the following data:
First name, last name, date of birth, AHV number, address, postal code, place of residence, e-mail, telephone number/cell phone number, desired time/place, payment method, information that the GTC have been accepted.
These data are needed for the profile creation and for the contractual processing.
To whom and how we pass on the collected data
PersonalApp AG undertakes not to pass on any personal data exchanged on the platform to third parties, unless there is a legal obligation to do so.
PersonalApp AG processes personal data in accordance with Swiss data protection regulations and undertakes to transmit the data provided by the contracting party regarding his person or employee (name, address, date of birth, AHV number, marital status, type of residence permit, etc.) exclusively to the social security or other insurance companies in accordance with the agreed benefits, as well as to the cantonal tax administration. By signing the contract with PersonalApp AG and by using the platform, the contractual partners agree to the processing of their personal data for the aforementioned purposes.
How we store and secure the collected data
We use safeguards to protect your information, but no security system is impenetrable, and due to the inherent nature of the Internet, we cannot guarantee that data will be absolutely secure from unauthorized intrusion during its transmission over the Internet or while it is stored on our systems or otherwise in our custody.
SSL or TLS encryption
All your data is transferred to the server in SSL encrypted form. Your data is left on the server without your request in this regard, so that you can log in at a later time without having to log in again.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
If you wish to delete your data, please contact us at 044 558 88 88 or at kontakt@suber.ch. We will then delete them from our servers within 7 working days. It is possible that they will remain in a backup or archive file.
How to access and manage your data
Employer
In your login area
Cleaner (employee):
In your login area
Access and updating
Registered employers as well as employees can access, update or delete the data on the suuber.ch platform on their account by logging into your account and checking your account settings and profile.
Further notes on social media and analytics tools
Social media
Facebook plugins (Like & Share button).
Plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like button" ("Like") on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/. When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook's privacy policy at: https://de-de.facebook.com/policy.php If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
Twitter Plugin
Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter's privacy policy at: https://twitter.com/privacy.
You can change your privacy settings on Twitter in the account settings at https://twitter.com/account/settings change
Instagram Plugin
Our website uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". You can find an overview of the Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Instagram. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there.
If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed there to your contacts.
For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/ If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of Instagram plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).
Google Analytics
Google test
This website uses the service "Google Analytics", which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use.
You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all features of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Here you can find more information about the use of data by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de
Data processing by Zoho
Personal data that you have provided to us through a contact request, a newsletter subscription or direct business relations are processed and maintained by us with the help of a customer relationship management system (CRM system).
The currently used Zoho One Suite, which includes the CRM system, is operated and offered by Zoho Corporation ,4141 Hacienda Drive Pleasanton, CA 94588, USA. Furthermore, the newsletter tool, Zoho Campaigns and the helpdesk system, Zoho Desk, are also used.
The data transmitted to the Zoho CRM is used only for the purpose of contacting you as requested and transmitting information requested by you. The helpdesk system obtains the necessary contact information from the CRM to assign your support requests to the applicable POS system. The newsletter tool, Zoho Campaigns, is primarily used to send information about system updates and changes. The data will only be used for this purpose. The regular newsletter must be agreed to separately. After the first contact we offer our visitors to choose how much or how little they want to share with us. This information will not be shared or distributed to any third party. We use this information to suggest good setups and to speed up the setup process.
Zoho One Suite is cloud-based. Since some time Zoho.eu also offers servers in Europe (Holland and Ireland) to comply with the EU data protection guidelines.
For more information, please visit Zoho's website: https://support.google.com/analytics/answer/6004245?hl=de
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
These data protection guidelines and all contractually regulated obligations are subject to Swiss law.
The place of jurisdiction is Zurich.
Zurich, as of 28.05.2018
In case of doubt, the German version shall apply.
Terms and conditions suuber.ch
1. Definitions
The following terms are used in these terms and conditions: Contractual partner: any natural person who has concluded a mandate agreement or a suuber.ch platform agreement with PersonalApp AG. User: Any natural person who uses the suuber.ch platform of PersonalApp AG. Employer: Any natural person who has concluded a mandate agreement with PersonalApp AG. Employee: Any natural person who has concluded a suuber.ch platform contract with PersonalApp AG. Website/platform: "suuber.ch platform" or "suuber.ch".
2. Scope of Application
These General Terms and Conditions apply to all contractual relationships that PersonalApp AG, with its registered office in Zurich, enters into with its contractual partners and to any use of the suuber.ch Internet platform.
3. Contractual reservations
The services provided by PersonalApp Ltd. are only those expressly provided for in the contracts agreed upon and signed by PersonalApp Ltd.
4. Obligation to process through PersonalApp AG
If an employment relationship between employee and employer is established via the suuber.ch platform, the employment must be handled by PersonalApp AG. It is prohibited to settle the mediated employment outside the suuber.ch platform. In the event of a violation, compensation in the amount of CHF 500 will be due by the employer.
5. Beginning and end of contractual relations
The contracts that PersonalApp AG concludes with its contractual partners determine their temporal validity. The other party must be notified of the termination in writing. The corresponding legal effects shall only take effect at the time of its receipt. The attention of the contractual partners is drawn to the fact that the end of the contractual relationship entails the end of the insurance cover. Accordingly, employers must take the necessary steps to insure their employees against accidents and to provide them with all other insurance coverages incumbent upon the employer, including, in particular, occupational benefits.
6. Access to the Internet Platform
PersonalApp AG freely administers its Internet platform and reserves the right to reject potential contractual partners without giving reasons. Certain services of the platform only become accessible upon conclusion of a contract or registration. The website is generally accessible daily and 24 hours a day. However, PersonalApp AG accepts no liability for temporary interruptions or the blocking of accounts whose use appears to be improper, illegal or immoral. In the event of a breach of the General Terms and Conditions, PersonalApp AG may block the user's access to the information and services offered on the website at any time without prior notice. In case of any damage caused by the violation of these terms and conditions by the customer, PersonalApp Ltd. reserves the right to claim for damages, plus the omission of improper use.
7. Relationship between Employer and Employee Cleaner
The client who registers as an employer with suuber.ch selects the desired cleaner on his own responsibility. Agreements on the content of the employment contract (salary, time, place, etc.) are made exclusively between the employee and the employer. The employee is provided with an app with geotracking function of PersonalApp AG, with which the time accounting can be carried out and checked. The app with geotracking aims in particular to monitor performance (compliance with the working hours observed with the employer).
8. Contractual Obligations towards PersonalApp AG
The contract concluded between PersonalApp AG and its contractual partners determines the respective obligations of the parties. The mandate agreement authorizes PersonalApp AG to represent the contractual partner vis-à-vis third parties concerned. Within the framework of the conclusion of the contract, the employer may additionally authorize PersonalApp AG by means of a power of attorney to perform actions provided for in the contract. The employer and the employee undertake to settle the entire employment relationship via the suuber.ch platform. Any processing in this regard outside the suuber.ch platform, for example by submitting accounting documents to the compensation office, is not permitted. The contracting parties undertake to provide only correct data on the PersonalApp AG website, both personal data and data relating to the employment relationship (e.g. hours worked). Any change in the working relationship or personal data must be communicated to PersonalApp AG within 14 days. In case of a violation of the above mentioned obligations PersonalApp Ltd. reserves the right to charge the guilty party separately for the caused extra work at CHF.-120.-- (excl. VAT) per hour or to claim compensation.
9. Financial Obligations
After the conclusion of the contract PersonalApp Ltd. shall create a personal account for the contracting party into which the latter shall make advance payments to enable PersonalApp Ltd. to perform its services. The amount to be paid by the contracting party can be found in the private customer area of the PersonalApp AG website. The employing contracting party is responsible for meeting the due payments in due time. The employer must report complaints within three working days - otherwise the order is automatically recognized as completed. Payments in favor of the employee are made monthly, after confirmed execution of the work. If an employee is absent from work without excuse, the right to remuneration expires and the remuneration will be credited to the client's account.
10. Remuneration/Commission
PersonalApp AG transparently reports the costs for insurance and administration. This is used to finance the ongoing operation.
11. Satisfaction Guarantee
If an order is not completed to the satisfaction of the client - the employee is obliged to rectify this accordingly. However, the client must set realistic time limits and priorities accordingly.
12. Guarantees and Disclaimers
PersonalApp AG provides all contractually agreed services on the basis of the hours actually worked, as communicated by the contractual partner via the suuber.ch platform. PersonalApp Ltd. is not obligated to perform the billing according to the contract if the activity of the employee has not been registered on the customer portal of the website of PersonalApp Ltd. or if the customer account has an insufficient credit balance.PersonalApp Ltd. will inform the contracting party of such a deficiency, at the latest on the scheduled date of payment of wages. PersonalApp Ltd. disclaims any liability for social security or other contributions due to incomplete or missing information of the contractual partner or insufficient advance payments in favor of PersonalApp Ltd. PersonalApp Ltd. is not liable for a possible shortfall of the compensation fund due to the subsequent collection of contributions. As the employer, the contractual partner is solely responsible for the proper execution of the employment relationship. PersonalApp AG disclaims any liability arising from labor law disputes between the contractual partner and his employee.
13. Computer Security and Cookies
PersonalApp AG undertakes to protect all personal data and to ensure that the computer systems, programs or other software within its control comply with the current state of security technology. Users must ensure the security of all computer systems, programs or other software within their sphere of influence. In particular, PersonalApp AG uses secured networks, which are protected by firewalls and a password according to the industry standards. PersonalApp Ltd. has security measures in place against the loss, misuse and alteration of user data. The internet platform of PersonalApp AG uses so-called cookies. PersonalApp Ltd. draws the attention of the contracting parties to the fact that the rejection of cookies may result in the fact that certain services and functions of the internet platform cannot be fully used.
14. Data Protection
PersonalApp AG undertakes not to disclose any personal data exchanged on the platform to third parties, unless there is a legal obligation to do so. PersonalApp Ltd. guarantees that the processing of personal data is in accordance with the applicable data protection regulations and undertakes to transmit the data provided by the contracting party regarding his person or his employee (name, address, date of birth, AHV number, civil status, type of residence permit, etc.) exclusively to the social insurances or other insurances in accordance with the agreed benefits, as well as to the cantonal tax administration. By signing the contract with PersonalApp AG and by using the platform, the contractual partners agree to the processing of their personal data for the aforementioned purposes. PersonalApp AG draws the attention of each user to the fact that he is responsible for the protection of the data he accesses via the website and that he must comply with Swiss data protection regulations, regardless of the country in which he is located. For further information on data collection and processing, please refer to the Privacy Policy, which can also be found on the suuber.ch website.
15. Severability Clause
The possible invalidity of one or more of the above provisions shall in no way affect the validity of these General Terms and Conditions or of the contracts signed between PersonalApp AG and its contractual partners.
16. Jurisdiction and Applicable Law
All contractual relations between PersonalApp AG and its contracting parties are subject to Swiss substantive law, regardless of their place of residence. The exclusive place of jurisdiction is Zurich. Status: 30.10.2019.
In case of doubt, the German version shall apply.
