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Privacy Policy

Privacy Policy suuber.ch dated 25.05.2018

This privacy policy is subject to the laws of Switzerland and is to be interpreted accordingly. The provisions take into account the new regulations of the EU General Data Protection Regulation of 2018 (GDPR 2016/679).

This privacy policy is intended to show how your personal data is protected. It also aims to provide transparency and show how your data is collected, gathered and shared. It is intended to help you understand the following:

  • What data we collect about you
  • How we use the collected data
  • To whom and how we share the collected data
  • How the collected data is stored and secured
  • How you can access and manage your data
  • Detailed information on social media and analytics tools
  • Information about the data controller

The entity responsible for data processing on this website is:

PersonalApp AG

Hagenholzstrasse 83b

8050 Zürich

Phone: 044 558 88 88

E-Mail: kontakt@suber.ch

General Information

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, either directly or through a third party, in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done to the extent that it is technically feasible.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security risks. It is not possible to completely protect data from access by third parties.

What Data We Collect About You

1.1 Information You Provide to Us

User account and personal profile: We collect personal information about you when you sign up with us, create or update your personal profile, or provide this information to us in any other way. For example, in your personal profile, you provide your contact information and details about your skills and qualifications.

Information regarding the number of hours worked/received, hourly rates, outstanding and paid invoices, and contracts that have been signed and those awaiting signature.

Contact Form: If you submit inquiries to us via the contact form, we will store the information you provide in the form — including the contact details you enter there — for the purpose of processing your inquiry and in case we have any follow-up questions. We will not share this information without your consent.

The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions — in particular retention periods — remain unaffected.

1.2 Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data will not be combined with other data sources.

1.3 Cookies

Some of these websites use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for the electronic communication process or for providing specific functions you have requested are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. To the extent that other cookies (e.g., cookies used to analyze your browsing behavior) are stored, these are addressed separately in this privacy policy.

The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or for the implementation of pre-contractual measures.

How We Use the Collected Data

Cleaning Staff / Employees

In addition to your profile picture, we collect the following information:

First name, last name, date of birth, AHV ID number, address, ZIP code, city, email address, phone number / cell phone number, education, experience and skills, availability, criminal record, employer reviews, geolocation data collected during tracking, confirmation that the Terms and Conditions have been accepted.

To provide our services: We use information about you so that you can create a profile on our platform and enter into a contract with an employer. Not all of the data listed here is publicly visible; only the information that appears on your profile is visible. Other data, such as the criminal record and the AHV card, are used to verify the personal details of the cleaning staff member and to prevent abuse, for example by ensuring that the cleaning staff member cannot re-register and create a new profile after receiving a negative review. Geolocation data collected in the context of an employment relationship is used exclusively to verify the agreed-upon service (by verifying the cleaner’s presence at the agreed-upon location during the agreed-upon time) between the employer and the employee.

Employers / Those Seeking Cleaning Staff

In addition to your profile picture, we collect the following information:

First name, last name, date of birth, Social Security number, address, ZIP code, city, email address, phone number / cell phone number, preferred time/location, payment method, confirmation that the Terms and Conditions have been accepted.

This data is required for profiling and for the fulfillment of contractual obligations.

To Whom and How We Share the Collected Data

PersonalApp AG undertakes not to disclose any personal data exchanged on the platform to third parties, unless required to do so by law.

PersonalApp AG processes personal data in accordance with Swiss data protection regulations and undertakes to disclose the data provided by the contracting party regarding themselves or their employees (name, address, date of birth, AHV number, marital status, type of residence permit, etc.) exclusively to social security agencies or other insurance providers in accordance with the agreed services, as well as to the cantonal tax administration. By signing the contract with PersonalApp AG and by using the platform, the contracting parties consent to the processing of their personal data for the aforementioned purposes.

How We Store and Secure the Data We Collect

We implement security measures to protect your information; however, no security system is impenetrable, and due to the inherent nature of the Internet, we cannot guarantee that data will be completely secure from unauthorized access while it is being transmitted over the Internet, stored on our systems, or otherwise in our care.

SSL or TLS Encryption

All your data is transferred to the server using SSL encryption. Your data will remain on the server without your explicit request so that you can log in at a later time without having to re-enter your credentials.

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

If you wish to have your data deleted, please contact us at 044 558 88 88 or at kontakt@suber.ch. We will then delete it from our servers within 7 business days. Please note that your data may still remain in a backup or archive file.

How You Can Access and Manage Your Data

Employer

In your login area

Cleaning Staff (Employee):

In your login area

Access and Updates

Registered employers and employees can view, update, or delete their data on the suuber.ch platform by logging into their account and reviewing their account settings and profile.

Additional Information on Social Media and Analytics Tools

Social Media

Facebook Plugins (Like & Share Buttons)

Our website incorporates plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site using your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, please refer to Facebook’s privacy policy at: https://de-de.facebook.com/policy.php. If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Twitter Plugin

Our website incorporates features from the Twitter service. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” feature, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter in the process. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by Twitter. For more information, please refer to Twitter’s privacy policy at: https://twitter.com/privacy.

You can adjust your privacy settings on Twitter in your account settings at https://twitter.com/account/settings.

Instagram Plugin

Our website uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera.” You can find an overview of the Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the United States and stored there.

If you are logged into Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plugins — for example, by clicking the “Instagram” button — this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there.

For information on the purpose and scope of data collection, as well as the further processing and use of data by Instagram, and your related rights and privacy settings, please refer to Instagram’s privacy policy: https://help.instagram.com/155833707900388/ If you do not want Instagram to directly associate the data collected via our website with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading by using browser add-ons, such as the script blocker “NoScript” (http://noscript.net/).

Google Analytics

Google test

This website uses the “Google Analytics” service, provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to analyze how users interact with the website. The service uses “cookies” — text files that are stored on your device. The information collected by the cookies is generally sent to a Google server in the United States and stored there.

This website uses IP anonymization. Users’ IP addresses are truncated within the member states of the EU and the European Economic Area. This truncation removes any personal reference from your IP address. Under the data processing agreement that the website operators have entered into with Google Inc., Google uses the collected information to analyze website usage and activity and to provide services related to internet usage.

You can prevent cookies from being stored on your device by adjusting the settings in your browser. However, we cannot guarantee that you will be able to access all features of this website without restrictions if your browser does not allow cookies.

You can also use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Here you can find more information about Google Inc.’s use of data: https://support.google.com/analytics/answer/6004245?hl=de

Data Processing by Zoho

Personal data that you have provided to us through a contact request, a newsletter subscription, or direct business dealings is processed and maintained by us using a customer relationship management system (CRM system).

The Zoho One Suite currently in use, which includes the CRM system, is operated and provided by Zoho Corporation, located at 4141 Hacienda Drive, Pleasanton, CA 94588, USA. In addition, the newsletter tool, Zoho Campaigns, and the help desk system, Zoho Desk, are also used.

The data transmitted to Zoho CRM is used solely for the purpose of establishing the requested contact and providing you with the information you have requested. The help desk system retrieves the necessary contact information from the CRM in order to assign your support requests to the appropriate point-of-sale system. The newsletter tool, Zoho Campaigns, is primarily used to send information about system updates and changes. The data is also used solely for this purpose. Consent to the regular newsletter must be given separately. After the initial contact, we offer our visitors the option to choose for themselves how much or how little they wish to share with us. This data is not shared with or sold to any third parties. We use this information to suggest optimal setups and to expedite the setup process.

The Zoho One Suite is cloud-based. For some time now, Zoho.eu has also been offering servers in Europe (the Netherlands and Ireland) to comply with EU data protection regulations.

For more information, please visit the Zoho website: https://www.zoho.eu/de/gdpr.html

Access, Blocking, Deletion

In accordance with applicable legal provisions, you have the right at any time to request, free of charge, information about your stored personal data, its source, and recipients, as well as the purpose of the data processing; you may also have the right to have this data corrected, restricted, or deleted. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

This Privacy Policy and all contractual obligations are governed by Swiss law.

The place of jurisdiction is Zurich.

Zurich, as of May 28, 2018

In case of doubt, the German version shall prevail.