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Cleaning and caring for carpets - here's how

Suuberwoman

Carpet cleaning

Cleaning and caring for carpets is an important part of household management. Regular vacuuming, stain removal and the use of cleaning solutions help to keep carpets clean and in perfect condition for longer. In this guide, you will learn how to keep your carpet Proper cleaning and careso that it still looks like new even after many years.

The best preparation for a good result

Before you start cleaning your carpet, first check whether there are any special cleaning requirements for your carpet, such as special materials or colours.leak protection treatments.

Make sure you have all the necessary tools and materials ready before you start cleaning.
Ideally, read the manufacturer's cleaning instructions, if available.

The most important tools and materials for cleaning the carpet

To clean your carpet thoroughly, you will need certain tools and materials. Below you will find a list of the most important items you will need:

  • Hoover: A good hoover with powerful suction power is essential to remove dirt and debris from the carpet.
  • Brush: A brush helps to suck up the dirt deep in the carpet.
  • Stain remover: A special stain remover can help to remove stubborn stains from the carpet.
  • Cleaning solutions: There are many specialised carpet cleaning solutions on the market to help you thoroughly clean your carpet.
  • Cloth or sponge: A clean cloth or sponge is needed to dab up stains and dry the carpet after cleaning.
 

Tip: It is also advisable to use a professional carpet cleaner if you are unsure how to clean your carpet properly. For regular cleaning tasks, you can also hire a cleaning lady via Suuber.

Step-by-step instructions: How to clean the carpet

Once you have prepared for cleaning your carpet and have all the necessary tools and materials ready, you can now start with the actual cleaning steps.

Follow these step-by-step instructions to thoroughly clean your carpet:

Step 1: Vacuum cleaning

  • Start by vacuuming your carpet thoroughly to remove coarse dirt and debris.
  • To do this, use a powerful hoover with brush to suck up deep-seated dirt from the carpet.

Step 2: Stain removal

  • Treat stains and soiling with a stain remover before proceeding with cleaning.
  • Use a clean cloth or sponge to carefully dab up the stain.

Step 3: Apply cleaning solution

  • Wear a Suitable cleaning solution onto the carpet and work it thoroughly into the carpet.
  • Use a brush to work the solution into the carpet.

Step 4: Vacuuming and drying

  • Thoroughly vacuum the cleaning solution from the carpet.
  • Leave the carpet to dry in a well-ventilated place.
  • Avoid direct sunlight and do not walk on the damp carpet.

Tips for handling stains and soiling

  • Try to treat stains as quickly as possible to make them easier to remove.
  • Never use hot water or a steam cleaner as this can affect the colour of the carpet.
  • Be careful when using stain removers and cleaning solutions. These can also change the colour of the carpet.
VaccumCleaning

Care after cleaning

Maintain your carpet regularly to keep it clean and in perfect condition.

Use a stain protector to prevent stains on the carpet.

  • Rotate the carpet to ensure even wear.
  • Try to protect the carpet from direct sunlight, as this can cause the colour to fade.
  • Have your carpet cleaned regularly by a professional carpet cleaner to remove ingrained dirt and stains and prolong the life of the carpet.

Special materials: How to care for your silk and wool carpet

Some carpets are made of special materials that have special cleaning requirements. These include, for example, carpets made of wool, silk or synthetic fibres. It is important to treat these materials carefully to prevent damage.

Below you will find tips and recommendations for cleaning carpets with special materials:

Material

Cleaning em

recommendations

Water/

Steam

Special cleaning solutions

Professional cleaning

Wool

Avoid cleaning the carpet with water or steam

No

Yes

Yes

Silk

Avoid cleaning the carpet with water or steam

No

Yes

Yes

Synthetic fibre

Carpets made of synthetic fibres can usually be cleaned with water and a mild cleaning solution.

Yes

Yes

Optional

Note: Please always follow the manufacturer's cleaning instructions or seek advice from a professional carpet cleaner if you are unsure.

For regular cleaning, it is sufficient to vacuum the carpet. It is best to use a special carpet brush. Of course, you can outsource this task by using a Cleaning lady about Suuber engage.

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General terms and conditions of business

AGB suuber.ch

1. Definitions

The following terms are used in these terms and conditions: Contractual partner: Any natural person who has concluded a mandate agreement or a suuber.ch platform agreement with PersonalApp AG. User: Any natural person who uses the suuber.ch platform of PersonalApp AG. Employer: Any natural person who has concluded a mandate agreement with PersonalApp AG. Employee: Any natural person who has concluded a suuber.ch platform contract with PersonalApp AG. Website/platform: "suuber.ch platform" or "suuber.ch"

2. Scope

These General Terms and Conditions apply to all contractual relationships that PersonalApp AG, based in Zurich, binds to its contractual partners and to any use of the suuber.ch Internet platform.

3. Contractual reservations

The services provided by PersonalApp AG are only those that are expressly provided for in the contracts agreed and signed by PersonalApp AG.

4. Obligation to process via PersonalApp AG

If an employment relationship between employee and employer is established via the suuber.ch platform, the employment must be carried out via PersonalApp AG. It is prohibited to settle the mediated employment outside the suuber.ch platform. In the event of an offence, compensation of CHF 500 will be payable by the employer.

5. Beginning and end of the contractual relationships

The contracts that PersonalApp AG concludes with its contractual partners determine their duration. The termination must be communicated to the other party in writing. The corresponding legal effects only take effect at the time of receipt. The contractual partners are made aware that the end of the contractual relationship entails the end of the insurance cover. Employers must therefore take the necessary steps to insure their employees against accidents and to provide them with all other insurance coverage that is incumbent on the employer, especially in the area of ​​occupational pensions.

6. Access to the Internet offering

PersonalApp AG manages its internet platform freely and reserves the right to reject potential contractual partners without giving reasons. Certain services on the platform only become accessible once the contract is concluded or registration is made. The website is generally accessible daily and 24 hours a day. However, PersonalApp AG assumes no liability for temporary interruptions or the blocking of accounts whose use appears to be inappropriate, illegal or immoral. In the event of a violation of the General Terms and Conditions, PersonalApp AG can block the user’s access to the information and services offered on the website at any time without prior notice. In the event of damage resulting from the customer’s violation of these terms and conditions, PersonalApp AG reserves the right to assert claims for damages, plus a cease and desist from improper use.

7. Relationship between employer and working cleaner

The customer who registers as an employer at suuber.ch is responsible for selecting the desired cleaner. Agreements on the content of the employment contract (salary, time, location, etc.) are made exclusively between the employee and the employer. The employee is provided with an app with a geotracking function from PersonalApp AG, which can be used to carry out and check time accounting. The main purpose of the app with geotracking is to monitor performance (compliance with the working hours agreed with the employer).

8. Contractual obligations towards PersonalApp AG

The contract concluded between PersonalApp AG and its contractual partners determines the respective obligations of the parties. The mandate agreement authorises PersonalApp AG to represent the contractual partner vis-à-vis affected third parties. As part of the conclusion of the contract, the employer may additionally authorise PersonalApp AG by means of a power of attorney to carry out actions provided for in the contract. The employer and the employee undertake to settle the entire employment relationship via the suuber.ch platform. Any settlement outside the suuber.ch platform, for example by submitting settlement documents to the compensation office, is not permitted. The contractual partners undertake to provide only correct data on the PersonalApp AG website, both personally and with regard to the employment relationship (e.g. hours worked). Any changes to the employment relationship or personal details must be communicated to PersonalApp AG within 14 days. In the event of a breach of the above-mentioned obligations, PersonalApp AG reserves the right to charge the guilty party separately for the extra work caused at CHF -120 (excl. VAT) per hour or to claim compensation.

9. Financial Obligations

After conclusion of the contract, PersonalApp AG creates a personal account for the contractual partner into which the contractual partner makes advance payments in order to enable PersonalApp AG to carry out its services. The amount to be paid by the contractual partner can be accessed in the private customer area of ​​the PersonalApp AG website. The employing contractual partner is responsible for making the payments due on time. Reminder costs from third parties in the event of a delay are borne by the employer contractual partner. The employer must report complaints within three working days – otherwise the order is automatically recognized as completed. Payments to the employees are made monthly, after the work has been confirmed. If an employee remains absent from work without excuse, the right to remuneration expires and this will in turn be credited to the client’s account.

10. Compensation/Commission

PersonalApp AG transparently reports the costs for insurance and administration. This is used to finance ongoing operations.

11. Satisfaction Guarantee

If an order is not completed to the client’s satisfaction, the employee is obliged to make improvements accordingly. However, the client must set realistic timelines and set the priorities accordingly.

12. Warranties and Disclaimers

PersonalApp AG provides all contractually agreed services on the basis of the actual hours worked, as communicated by the contractual partner via the suuber.ch platform. PersonalApp AG is not obliged to carry out the billing in accordance with the contract if the employee's activity has not been registered on the customer portal of the PersonalApp AG website or if the customer account has an insufficient credit balance. PersonalApp AG will inform the contractual partner of such a deficiency no later than the scheduled date of salary payment. PersonalApp AG disclaims any liability for social security or other contributions due to incomplete or missing information provided by the contractual partner or insufficient advance payments in favour of PersonalApp AG. PersonalApp AG is not liable for a possible underfunding of the compensation fund due to the subsequent collection of contributions. As the employer, the contractual partner is solely responsible for the proper execution of the employment relationship. PersonalApp AG rejects any liability arising from labour law disputes between the contractual partner and his employee.

13. Computer security and cookies

PersonalApp AG is committed to protecting all personal data and ensuring that the computer systems, programs or other software under its control comply with the current state of security technology. Users must maintain the security of any computer systems, programs or other software under their control. PersonalApp AG particularly uses secured networks that are protected by industry standard firewalls and a password. PersonalApp AG has security measures in place to prevent the loss, misuse and alteration of user data. The PersonalApp AG internet platform uses so-called cookies. PersonalApp AG draws the contractual partners‘ attention to the fact that rejecting cookies may result in certain services and functions of the Internet platform not being able to be fully used.

14. Data Protection

PersonalApp AG undertakes not to pass on any personal data exchanged on the platform to third parties, unless there is a legal obligation to do so. PersonalApp AG guarantees that the processing of personal data is carried out in accordance with the applicable data protection regulations and undertakes to transmit the data provided by the contractual partner regarding his person or his employee (name, address, date of birth, AHV number, marital status, type of residence permit, etc.) exclusively to the social insurance companies or other insurance companies in accordance with the agreed benefits, as well as to the cantonal tax administration. By signing the contract with PersonalApp AG and by using the platform, the contractual partners declare their consent to the processing of their personal data for the aforementioned purposes. PersonalApp AG draws the attention of every user to the fact that he is responsible for the protection of the data he accesses via the website and that he must comply with Swiss data protection regulations, regardless of the country in which he is located. For further information on data collection and processing, please refer to the Privacy Policy, which can also be found on the website suuber.ch.

15. Severability clause

The possible invalidity of one or more of the above-mentioned provisions has no effect on the validity of these general terms and conditions or the contracts signed between PersonalApp AG and its contractual partners.

16. Place of jurisdiction and applicable law

All contractual relationships between PersonalApp AG and its contractual partners are subject to substantive Swiss law, regardless of their place of residence. The exclusive place of jurisdiction is Zurich. Status: 30.10.2019.

In case of doubt, the German version applies.